Hi, we’re Smartsupp, a group of 45, young technology enthusiasts who are working on an internationally recognized SaaS (software as a service) product here in Brno! Smartsupp is one of the largest conversational e-commerce solutions in Europe. Our product combines live chat, chatbot, and video recordings to help e-commerce businesses improve their online shopping experience, and turn visitors into loyal customers. We have over 100,000 active customers worldwide. Smartsupp is a small company where your work will be quickly visible and acknowledged all over the world. You won't find any corporate processes or stuffy 9-to-5 culture here at Smartsupp.

👉 How do you see yourself working on a Marketing Team?

We are looking for an independent person to join the team led by Patrik, who will take charge of our entire acquisition funnel on a global level. We want the new addition to our team to be someone who knows that in B2B SaaS marketing you cannot rely on just one channel, but must also cover multiple touchpoints across the customer journey.

Apart from your colleagues in the marketing team, you will also often work with our sales department to help convert your leads into satisfied customers. Together with Patrik, you will influence and participate in the allocation of the entire marketing budget.

👉 What will be your main tasks?

• Be responsible for the entire customer acquisition pipeline, from planning and scaling PPC, to social media and other performance marketing channels across the funnel

• Build custom audiences and monitor website tracking to grow our retargeting base

• Experimenting with other channels like Shopify Ads, Capterra, G2 or Quora

• You will have free rein to find new opportunities that will provide us with additional relevant traffic

• You will participate in the creation of new landing pages, not only for the needs of your channels

• A high level of self-fulfillment and the opportunity to try new things–you will influence and participate in the allocation of the entire marketing budget

👉 What knowledge, principles, and approach will you need for this position?

• Ownership and growth mindset–a key position in the company that requires a proactive approach and a constant drive to move things forward

• Minimum of 2 years experience in B2B SaaS marketing

• Knowledge of Google Ads or overlap into SEO and link-building is an advantage

• Strong analytic and business thinking skills–proven experience in Google Analytics and other reporting tools

• Independence – we count on you to be able to organize your work accordingly

👉 Why work at Smartsupp?

• Be part of a small international team of 45 people where your work is visible and has a direct impact. No endless hierarchy, no bureaucracy, no bullshit.
• See first hand how it works in a fast-growing startup - how we build the product and expand globally
• You will learn about web technologies and SaaS (software as a service)
• 10k budget for self-improvement and paid UDEMY courses
• English language courses
• Regular team events
• Multisport card for 50 % off
• 25 days of paid holiday per year
• Sick days
• Flexible working hours including the possibility of home office
• Free day on your birthday
• Vodafone subscription plan free of charge (unlimited calls, unlimited SMS and 10 GB of data)
• Kitchen with daily supply of coffee, tea, and fruit. Ice cream in the summer
• Unlimited supply of good Slivovice and rum :-)

For more information about us, take a look at this article or take a look at our Smartsupp instagram People of Smartsupp.

Are you interested in to work for Smartsupp?

We will be happy to introduce you Smartsupp. Write us why you want to join Smartsupp and send us your LinkedIn or CV.