Digital Marketing Manager for Global B2B SaaS

Hi, we’re Smartsupp, a group of 45, young technology enthusiasts who are working on an internationally recognized SaaS (software as a service) product here in Brno! Smartsupp is one of the largest conversational e-commerce solutions in Europe. Our product combines AI, live chat, and chatbots to help e-commerce businesses improve their online shopping experience and turn visitors into loyal customers. We have over 100,000 active customers worldwide. Smartsupp is a small company where your work will be quickly visible and acknowledged worldwide. You won't find stuffy 9-to-5 culture here at Smartsupp.

🚀 How do you see yourself working on a Marketing Team?

We are looking for an independent person to join the team led by Nikola, who will take charge of our entire acquisition funnel on a global level. We want the new addition to our team to be someone who knows that in B2B SaaS marketing you cannot rely on just one channel, but must also cover multiple touchpoints across the customer journey and maximize our efforts.  Apart from your colleagues in the marketing team, you will also often work with our sales department to help convert your leads into satisfied customers. With Nikola, you will influence and participate in allocating the marketing budget.

🚀 What will be your main tasks?

• Be responsible for the entire customer acquisition pipeline, from planning and scaling PPC, to social media and other performance marketing channels across the funnel

• Build custom audiences and monitor website tracking to grow our retargeting base

• Experimenting with other channels like Shopify Ads, Capterra, G2, Quora or any other channel with a similar principle

• You will have free rein to find new opportunities that will provide us with additional relevant traffic, leads and business

• You will participate in the creation of new landing pages, not only for the needs of your channels

• You will closely work with your colleagues in the team and other departments to identify gaps, react and maximize our efforts in expanding our business

• A high level of self-fulfillment and the opportunity to try new things–you will influence and participate in the allocation of the marketing budget

🚀 What knowledge, principles, and approach will you need for this position?

• Ownership and growth mindset–a key position in the company that requires a proactive approach and a constant drive to move things forward

• Minimum of 3 years experience in B2B SaaS marketing

• Knowledge of Google Ads, Bing Ads, and other PPC platforms with overlap into SEO and link-building is a big advantage

• Strong analytic, data-driven skills infused with business thinking are ideal–proven experience in Google Analytics and other reporting tools

• Independence – we count on you to be able to organize your work accordingly

🚀 Why work at Smartsupp?

• Be part of a small international team of 50 people where your work is visible and has a direct impact. No endless hierarchy, no bureaucracy, no bullshit.

• See first hand how it works in a growing startup - how we build the product and expand globally

• English language courses, regular team events, multisport card for 50 % off

• 25 days of paid holiday per year, Sick days, flexible working hours including the possibility of home office

• Free day on your birthday

• Unlimited supply of homemade Slivovice

For more information about us, you can take a look at this article or at our Smartsupp instagram People of Smartsupp.

Are you interested in to work for Smartsupp?

We will be happy to introduce Smartsupp to you. Let us know why you want to join our team and send us your LinkedIn or CV. You can apply here or get in touch with our CMO Nikola.