About us

Our mission is to help companies to take customer communication to the next level

We are a team of 30 enthusiasts (and growing!) building a global tech startup from Brno, Czechia. Smartsupp is a chat app for webshops and small companies. We are now in a process of transforming Smartsupp into a multi-channel platform for customer conversations, that combines chat, email and Facebook Messenger in one interface.

At the same time we are working on automation of customer care and open API for integration of chat bots. The goal is to eliminate repetitive work of people working in customer care, where they often answer the same questions every day.

Smartsupp is a global-first product with 53 000 companies actively using us. 80 % of our customers is from Europe and 20 % from the Americas and Asia. On top of that we are the most popular chat product in Central Europe. 


Our technology Stack (for the techies out there :)

We use modern technologies proven by time. Core of our stack is Javascript. Frontend of our app is coded in React. Backend is built on Node.js. Database is in Elastic. Servers run on Amazon Web Services. PHP/Nette is used here and there (there is always some legacy code :). Our code lives on GitHub.

We use Slack, Trello and G Suite (Google Apps) for team communication and task management. We like to keep it simple. You won't find any complicated processes or corporate buzzwords in our team.


Why work at Smartsupp?

  • See first hand how it works in a fast growing startup - how we build the product and expand globally
  • You will learn about web technologies and SaaS (software as a service)
  • Be part of a young international team. 
  • Friendly atmosphere in our office on Šumavská 
  • Nice goodies and benefits - scroll down to see it all

 

Do you want to be a part of Smartsupp team?

Even if you didn't find an open job for you below, send your LinkedIn or CV to Vendy at vendy@smartsupp.com and we will see what we can do :)


Open jobs at Smartsupp

If you don't see a job that fits you, feel free to get in touch with vendy@smartsupp.com :)

Benefits

Not the main reason to work with us, but good to know about

  • 25 days of paid holiday per year
  • Sick days
  • Flexible working hours
  • Great looking office with an amazing view of 17th floor (Šumavská 31)
  • Possibility to take home office if needed
  • Laptop or Macbook of your choice for work and personal use (up to 50 000 CZK, for product roles)
  • Self-improvement budget of 10 000 CZK per year (for conferences, language classes, online courses and other)
  • Vodafone subscription plan free of charge (unlimited calls, unlimited sms and 10 GB of data)
  • Team buildings 4x per year (pub, wakeboarding, laser game, paintball, wine cellar etc.)
  • Multisport card for 50 % off (300 CZK per month), +1 for partner/family
  • Cyclists welcome
  • Write your bachelor/diploma thesis at Smartsupp
  • Company book shelve - free choice to borrow any book
  • Game room, fotbalek
  • Kitchen with daily supply of coffee, tea and fruit. Sometimes also ice cream
  • Unlimited supply of good Slivovica and rum

Where can you find us

Smartsupp office is on Šumavská 524/31, Building B, at 17th floor, Brno, Czechia.

Smartsupp office

Šumavská 524/31, Brno 602 00
Budova B
17. patro