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Work for a product-driven global startup

Join us to build the best conversational AI for ecommerce in Europe

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🚀 About us

We are Smartsupp, a team of 55 enthusiasts, working on global SaaS (software as a service) in Brno. Smartsupp is conversational ecommerce platform that combines AI, chatbots and live chat to engage visitors, automatically convert leads and deliver personalized shopping experience. Our live chat is #1 in Central Europe, with biggest market share in the Visegrad group. We are established market player with 96 000 active websites with 431M visitors / month and localization in 9 languages.

🔥 What are we working on now?

At the moment , we are working on building & optimizing Smartsupp AI Mira—an AI shopping assistant made to help businesses sell more and answer their customers' questions, automatically, 24/7. We're building the best AI shopping assistant in the world. We're also working on integrating Smartsupp wth other channels, so our users can connect different tools, chanels and tech in Smartsupp.  We're also very focused on improving our chatbot functioanlity and the related feature set, so they're easy to build, even faster to publish and more useful in facilitating sales and automating the customer support. 

🤖 Our technology Stack (for the techies out there :)

We use modern technologies that have passed the "test of fire". At the core of our stack is TypeScript. The backend is built on Node.js. We have a database in PostgreSQL, MariaDB and Elastics. The servers run on Amazon Web Services. We code the frontend of the web application in React and Svelte. We use PHP/Nette in a few places (there is always some legacy code :). Our code lives on Github.

🧰 What tools do we use internally?

What tools do we use internally? We use YouTrack for task management and Slack for team communication. We handle company mail and documents via G Suite from Google. Other most common used tools in Smartsupp are Notion, Miro and Confluence.


Our values

Openness, team work, drive and responsibility are at the heart of everything we do in Smartsupp.

Your Smartsupp journey starts here

Content manager pro globální SaaS
On-site, Hybrid
  • Brno, Jihomoravský kraj, Czechia
Performance & Growth Marketer for Global B2B SaaS
On-site, Hybrid
  • Brno, Jihomoravský kraj, Czechia

BENEFITS - beyond just a paycheck

We want to support our employees as much as possible which means making sure all of our employees are happy and healthy.

25 paid days-off

All of our employees are eligible for fully paid 25 days off per year

Home office

We still like to see other in the office 2-3 days per week. Otherwise you can work from home.

Flexible working hours

Our employees choose which working hours are the best for them. Our usual core time is 10 a.m. - 3 p.m.

Sick days

If you are sick, take sick day and get better soon

Birthday day

Free day on your Birthday

"Anniversary" days

We value the work of all of our employees and their loyalty to Smartsupp. The "reward" is 3 extra days of vacation for 3 years in Smartsupp/ 5 days extra for 5 years in Smartupp

We are parent-friendly company

We know how hard it sometimes can be to be a parent. We support our employees in their parental role with 5 days of extra vacation (after 1 year in Smartsupp)

English lessons

We offer English lessons with native speakers with symbolic 1000 Czk co-pay per year

Multisport card

We offer Multisport card for 430 Czk co-pay per month.

We enjoy some time together also outside of work

Team buildings (pub, wakeboarding, laser game, paintball, wine cellar, sea, skiing, trips etc.)

Cyclists are welcomed

Cyclists are welcomed - we have room to store bicycles

HW equipment

Laptop or Macbook for personal use

Ping pong room

3D Printer in the office

If you would like to print something, feel free to use our 3D printer

Unlimited supply of homemade Slivovica :-)

You will learn what is SaaS (software as a service)

Meet your colleagues












Customer Care Team Lead



QA lead

Our office

We are located in the new "Brno's skyscraper" - Šumavská Tower - building B.

You find us at 17th floor.

Address Šumavská 524/31, Brno 602 00