About us

Our product vision

We are a team of 40 enthusiasts building a global B2B SaaS product from Brno, Czechia. Smartsupp is an online shopping assistant. It combines live chat, chatbots & video recordings to help e-commerce businesses turn visitors into loyal customers. Smartsupp is actively used by 74 000 companies and freelancers around the world. It's the #1 live chat for business in Central Europe. Our goal is to become a leader in conversational e-commerce in Europe.

Our technology Stack (for the techies out there)

We use modern technologies proven by time. Core of our stack is Javascript. Frontend of our app is coded in React. Backend is built on Node.js. Database is in Elastic. Servers run on Amazon Web Services. PHP/Nette is used here and there (there is always some legacy code :). Our code lives on GitHub. We use Slack, Trello and G Suite (Google Apps) for team communication and task management. 

We like to keep it simple. You won't find any complicated processes or corporate buzzwords in our team.

Why work at Smartsupp?

  • Be part of an international team with great sense of humor :-). See our team and company culture HERE
  • See first hand how it works in a product-driven global startup
  • Learn about web technologies and SaaS (software as a service)
  • Enjoy friendly atmosphere in our office on 17th floor of Sumavska Tower with a great view of Brno
  • And also enjoy freedom to work from home when needed
  • Take advantage of our benefits to keep improving yourself - scroll down to see them all

Do you want to be a part of Smartsupp team?

Even if you didn't find an open job for you below, send your LinkedIn or CV to Vendy at vendy@smartsupp.com and we will see what we can do :-)

Open jobs at Smartsupp

If you don't see a job that fits you, feel free to get in touch with vendy@smartsupp.com :)


Not the main reason to work with us, but good to know about

  • 25 days of paid holiday per year
  • Possibility to take home office if needed
  • Sick days
  • Birthday day (free day on your Birthday)
  • Flexible working hours
  • Great looking office with an amazing view of 17th floor (Šumavská 31)
  • Laptop or Macbook of your choice for work and personal use (up to 50 000 CZK, for product roles)
  • Self-improvement budget of 10 000 CZK per year (for conferences, language classes, online courses and other)
  • Vodafone subscription plan free of charge (unlimited calls, unlimited sms and 10 GB of data)
  • Team buildings 4x per year (pub, wakeboarding, laser game, paintball, wine cellar etc.)
  • Multisport card for 50 % off (300 CZK per month), +1 for partner/family
  • Kitchen with daily supply of coffee, tea and fruit. Sometimes also ice cream
  • Cyclists are welcomed - we have room to store bicycles
  • Ping pong room
  • Unlimited supply of good Slivovica and rum

Where can you find us

Smartsupp office is on Šumavská 524/31, Building B, at 17th floor, Brno, Czechia.

Smartsupp office

Šumavská 524/31, Brno 602 00
Budova B
17. patro