Our mission is to help companies to take customer communication to the next level

We are a team of 30 enthusiasts (and growing!) building a global tech startup from Brno, Czechia. Smartsupp is a chat app for webshops and small companies. We are now in a process of transforming Smartsupp into a multi-channel platform for customer conversations, that combines chat, email and Facebook Messenger in one interface.

At the same time we are working on automation of customer care and open API for integration of chat bots. The goal is to eliminate repetitive work of people working in customer care, where they often answer the same questions every day.

Smartsupp is a global-first product with 53 000 companies actively using us. 80 % of our customers is from Europe and 20 % from the Americas and Asia. On top of that we are the most popular chat product in Central Europe. 

Our technology Stack (for the techies out there :)

We use modern technologies proven by time. Core of our stack is Javascript. Frontend of our app is coded in React. Backend is built on Node.js. Database is in Elastic. Servers run on Amazon Web Services. PHP/Nette is used here and there (there is always some legacy code :). Our code lives on GitHub.

We use Slack, Trello and G Suite (Google Apps) for team communication and task management. We like to keep it simple. You won't find any complicated processes or corporate buzzwords in our team.

Why work at Smartsupp?

• See first hand how it works in a fast growing startup - how we build the product and expand globally
• You will learn about web technologies and SaaS (software as a service)
• Be part of a young international team. 
• Friendly atmosphere in our office on Šumavská 
• Nice goodies and benefits - scroll down to see it all

Do you want to be a part of Smartsupp team?

Even if you didn't find an open job for you below, send your LinkedIn or CV to Vendy at vendy@smartsupp.com and we will see what we can do :)